For any assistance regarding support on the soundset, payments, installation and download please read the following FAQ :
I DIDN’T RECEIVE THE SOUNDSET
Most Likely the generated email is in your spam/junk mail, the server usually process and send the email in a matter of minutes, however sometimes it can take up to 24hours.
If you open your email after 24 hours from the time of purchase, your download link will not be valid.
In case you will not receive your email within 24 or in case of expired download link please contact us
I CANNOT SEE THE SOUNDSET ON MY PLUGINS
Avenger-Sound Soundset go thru really accurate compatibility tests, so often the problem is not your operating system or your DAW but the software version, to avoid piracy, many software houses narrow the patch compatibility between the various versions of the plugins, so please make sure to download the free demo bank available for ALL the Avenger-Sound Soundset and also make sure your plugins are up to date and
I CANNOT SEE THE SOUNDSET ON MY HARDWARES
Once again we test the patches on as many devices as we can, however sending a bank can be tricky, preset are transferred to hardwares via SysEx data, your DAW can send and receive such data however sometimes SysEx filters are active, please refer to the instruction manual of your DAW to find out more about it.
The good news is that there are some softwares that make this transfer operation really easy and organized, we recommend “SysEx Librarian” really intuitive and free, or Sound Diver (discontinued)
CAN I HAVE THE MIDI OR THE PROJECT FILE FROM THE DEMO SONG
Long story short, no!
Every melody you hear in the demo is either copyrighted by Avenger-Sound Artists or by the actual artist (if the melody is taken from an existing song), Avenger-Sound doesn’t have any right to distribute such files no matter if freely or not.
WHY DO I HAVE TO PAY
Creating a high-quality soundset is an extremely complex process, it involves not just knowledge of synthesis in general, but knowledge of any specific synth we design sounds for, knowledge of the market and genres where this sounds are or could be used for and several other factors.
Our philosophy has always been to make high-quality soundsets, at the Right and Fair price.
If you didn’t find the answer you where looking for feel free to contact :